Item is new, open box. Thanks for Shopping at our store! We answer messages daily - please allow 24 hours for a reply. If you need your address changed - please do that when you checkout. This item is in the category "Home & Garden\Home Improvement\Heating, Cooling & Air\Heating & Cooling Appliances\Portable Air Conditioners".The seller is "holmartexpress" and is located in this country: US. This item can be shipped to United States.